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FAQ Forklift

The most important questions about our high-quality replacement batteries for forklifts.

Find the right battery here


Which battery is right for me?

If you do not know or cannot find the replacement battery you need, please use phone line or our contact form.

What is the delivery time of a forklift battery?

We manufacture your forklift battery individually for you. The delivery time can therefore take up to 30 days. If you need further information about your order, feel free to contact our service team.

Can I return my old battery?

Yes, when returning your old forklift batteries we will create a credit note. The credit note is calculated according to the weight.

How can I recharge the battery?

The batteries of the forklift must be charged regularly with a suitable charger. Voltage and capacity of the batteries that should be charged are important when choosing the right charger. We will be happy to supply you with a suitable charger.

How can I refill my battery myself?

To fill the batteries easily, use our mobile Aquamatik Trolley or use the foldable container distilled water. You can find out more about this in the forklift accessories section.

How often do I need to refill my battery?

As soon as you notice a voltage drop, you should refill the forklift battery. The best way to do this is to use our automatic Aquamatik trolley. You can find out more in the accessories section.

How long does it take to fully charge my battery?

It usually takes about 8-12 hours to fully charge the batteries. However, this depends on the manufacturer of the lift truck, the charger and the state of charge of the batteries.

How do I know the correct connection?

We will help you choose the right connection. Use our contact form and simply send us a picture of it. Also give us information about the manufacturer and model of the vehicle.

What voltage does my forklift need?

The voltage required for your forklift truck can be found either in the battery compartment / the old battery or in the manufacturer's instructions. If you are unsure, please use the contact form to send us a picture of the used battery. Also provide us with information about the manufacturer and model of the vehicle.

What capacity do I need?

Depending on the model and size of your truck, you will need the battery model that is right for you. Please use the information of your manufacturer or contact us. All we need from you is the model number of your truck.

Can I also ship to locker courier service?

No. Due to the size and weight of our goods, we only ship with forwarding agents. Therefore, we cannot guarantee shipment to locker courier service.

I need help choosing the right battery

Use our free phone line or our contact form. We will be happy to help you choose the right battery.

Answer not found?
Use our contact form to ask us your question to the contact form