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Shipping and Payment

Shipping information 

shipping

*** Sadly due to increase in logistics costs and the weight of our items, we have had to increase our postage charges to account for this, we had taken this hit the last two increases to benefit our customers but we are afraid to announce that this time, there has had to be some slight amendments ***

*NEXT WORKING DAY DELIVERY - This service is available at checkout for a small extra cost, as outlined below. This is not a guaranteed service, and although put on a 24hour service, this may not be met and occasionally will take up to 48hours. Some extended areas, will not receive a 24 hour service as this is not achievable, if you think you are in one of these area, please enquire first before purchasing this express service.

  • The cut-off time is 3pm* for same day dispatch.
  • Orders placed from Friday will be delivered Monday or Tuesday the following week.
  • Any orders placed on Saturday and Sunday will be despatched on Monday the following week.

 

Through continuous optimization, we try to select packaging materials as environmentally friendly as possible. Depending on the weight and category, we ship our goods as a small parcel with Royal mail under 2KG, standard package by Parcelforce, DX or UPS and as a pallet via forwarding agent.

We have listed our shipping information in the table below. You will not receive the individual calculation of your shipping costs until you have placed the products in the shopping cart. The delivery of our items can only take place in the UK. 

Exclusions do apply, such as, R.O. Ireland and surcharges are applied for extended areas depending on the courier used for delivering your goods, these costs will be automatically applied at checkout once the delivery postcode has been confirmed. As mentioned before, Surcharge and extended areas cannot guarantee next working day due to the location of the shipping address but you still may be charged premium rates if this service is chosen.

Kindly note that once your order leaves our warehouse, the courier has liability of your parcel. For any queries such as late deliveries, parcel location ect. please contact the courier.

Standard Shipping (1 - 3 working days)

Next Working Day Shipping 

Pre-1pm Delivery 

Pallet Shipments 

Shipments up to 2.00kg Total weight

£3.50

Shipments up to 2.00kg Total weight

£4.99

Shipments up to 30kg

£14.99

Quarter Pallet (up to 250kg)

£54.99

Shipments up to 30.00kg Total weight

£5.99

Shipments up to 30.00kg Total weight

£11.99

Shipments over 30kg per 15kg stated

£12.50

Half Pallet (from 250kg to 500kg)

£56.99

Shipments over 30.00kg per 15.00kg stated

£7.50

Shipments over 30.00kg per 15.00kg stated

£10

 

 

Full Pallet (from 500kg to 1000kg)

£59.99

 

 

 

 

 

 

More than 1000kg

Quote

If the shipment is via a forwarding agent, the forwarding service provider will contact you at the time of delivery. We ship several times a day. If you order in the morning, we can ship the goods on the same day by 15:00pm Thanks to our fully automated warehouse, you will receive a tracking link via e-mail immediately after shipment. 

Please note: if your goods require a pallet shipment, a call to confirm delivery will be made before the order is dispatched as if the customer is not available for delivery, a redelivery fee will be charged (equal to the original carriage fee).

*The dispatch cut off time for a pallet order is 1:45pm.

Depending on the shipping service provider, tracking can only be activated after 12 hours. We ask for your understanding. We are currently not offering shipments to the EU. 


 Card Payments Via Stripe, Paypal or Klarna

payment

Fast, easy and safe. This is PayPal, the largest online payment service in the world. You can also use PayPal with us and benefit from fast payment processing. If you pay with PayPal, your order can be processed immediately after receipt of payment. At the end of our ordering process, we will forward you directly to PayPal.

As an existing customer, you can register as usual and pay with the preferred payment method. If you don't have an account yet, you can also register as a guest and pay by credit card, direct debit or invoice.Here you have the possibility to pay by credit card, direct debit or American express.

Do you have any questions about payment or delivery details?
Please contact our service team!