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Here you will find a suitable answer to every question. You can also use the search function.

Do you have a question that is not listed here? In this case please contact our customer service.

You can also reach us by telephone with the free service number: 01226 885050.
We are from Monday to Friday from 9:00-17:00 o'clock for you there.


We will be happy to help you within a short time.

How do I return the ordered goods?

1. Fill out our return form and send it to us.
2. As soon as we give you the confirmation including the RMA number for the return you have to fill out the RMA form. Then please pack the article carefully - preferably using the original packaging and filling material.
Use the address provided by us as the address for returning.

Please do not use return shipping for your used batteries.