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You have a question?

Here you will find a suitable answer to every question. You can also use the search function.

Do you have a question that is not listed here? In this case please contact our customer service.

You can also reach us by telephone with the free service number: 01226 885050.
We are from Monday to Friday from 9:00-17:00 o'clock for you there.


We will be happy to help you within a short time.

How can I pay?

We offer a number of payment options. Currently you can pay by the following payment methods:

● Barclays card payments - Accepts all major card types
● Purchase via your Paypal account
● Direct debit or Credit Card via PayPal
● Prepayment by bank transfer to our bank account (please request details via email)