You have a question?
Here you will find a suitable answer to every question. You can also use the search function.
Do you have a question that is not listed here? In this case please contact our customer service.
You can also reach us by telephone with the free service number: 01226 885050.
We are from Monday to Friday from 9:00-17:00 o'clock for you there.
We will be happy to help you within a short time.
No, you can place an order as a guest. However, you are welcome to use the advantages of a personalized customer account. Save your shipping & payment details securely with us. With a customer account you can track the status of your order at any time.
Creating a customer account is completely free of charge and has many advantages. We have listed some of them for you:
● Automatically fill in of your shipping and billing information to speed up the checkout process
● Saved credit cards
● Access to stored shopping baskets and history of ordering
● Create your own watch lists
● Check your status of ordering
The customer account is also good for companies, commercial customers, municipalities and authorities.