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You have a question?

Here you will find a suitable answer to every question. You can also use the search function.

Do you have a question that is not listed here? In this case please contact our customer service.

You can also reach us by telephone with the free service number: 01226 885050.
We are from Monday to Friday from 9:00-17:00 o'clock for you there.

 

We will be happy to help you within a short time.

Account

Do I need to create an account to order anything?

No, you can place an order as a guest. However, you are welcome to use the advantages of a personalized customer account. Save your shipping & payment details securely with us. With a customer account you can track the status of your order at any time.

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Why should I create an account?

Creating a customer account is completely free of charge and has many advantages. We have listed some of them for you:
● Automatically fill in of your shipping and billing information to speed up the checkout process
● Saved credit cards
● Access to stored shopping baskets and history of ordering
● Create your own watch lists
● Check your status of ordering
The customer account is also good for companies, commercial customers, municipalities and authorities.

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Answer not found?
Use our contact form to ask us your question to the contact form